How To Update Ticket

How To Update Ticket

Updating a Ticket :

  Logging In:

      To update an existing ticket, log in to your account on the Help Center.

·             Accessing Your Tickets:

      Locate the "My Tickets" section

      Here, you'll find a list of all your submitted tickets along with their current status (open, pending, closed, etc.).

·             Selecting the Ticket to Update:

      Click on the ticket you wish to update to access its details.

·             Adding Comments or Attachments:

      Find the Comment section where you can add additional information or ask questions regarding the ongoing ticket.

      Attach any new files or screenshots that may help in resolving the issue. 


·            Submitting Updates:

      Once you've added the necessary information, click on the "Add Comment" button to send the updates to our support team.

  Conclusion:

      Submitting and updating tickets in our Help Center is a straightforward process designed to provide you with efficient assistance. If you encounter any difficulties or have further questions, feel free to explore our Knowledge Base or contact our support team for personalized assistance. We are here to help you every step of the way!

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